Seekncheck Help Center

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Centre d'aide de Seekncheck

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  • expand_more ABOUT SEEKNCHECK
  • expand_more REGISTRATION TO THE PLATFORM
  • expand_more VALIDATION PROCESS OF TRANSLATORS AND PROOFREADERS (CHECKERS)' PROFILES
  • expand_more THE EXPOSURE OFFERED TO TRANSLATORS AND PROOFREADERS (CHECKERS)
  • expand_more THE CHOICE OFFERED TO SEEKERS
  • expand_more PUBLICATION OF SERVICE REQUESTS
    • expand_more Puis-je soumettre une demande de service sans être membre de la plateforme?
    • We are very concerned about respecting the intellectual property of the authors of documents submitted on seekNcheck. In that sense, we must be able to authenticate the users who submit them and therefore reserve this possibility to registered users only.

      We are very concerned about respecting the intellectual property of the authors of documents submitted on seekNcheck. In that sense, we must be able to authenticate the users who submit them and therefore reserve this possibility to registered users only. However, you can try the suggestion of translators and proofreaders for your document before registering.

      The use of the platform's features binds you to our Terms of service. By submitting a document to the platform, you confirm that you have sufficient rights to do so and that the content of the document complies with our Terms of Service.

    • expand_more Comment soumettre une demande de services?
    • To submit a request service, click on the button “Have a document translated or proofread” in the main menu bar of your account or from the home page of the platform. Fill in the form which appears, it allows you to upload your document and provide information about the service you are looking for.

      Once the form completed, you can choose to submit your service request directly to a translator or proofreader (Checker), or publish in the Pool, or keep it in your account if you wish to publish it later.

    • expand_more Qu'est-ce que la Piscine?
    • The Pool is the space on the seekNcheck platform where all members can post service requests visible to all translators and proofreaders (Checkers). This space is used when someone does not wish to entrust them to any particular Checker but would rather wait to receive service proposals from interested Checkers.

    • expand_more Comment puis-je gérer mes demandes de services publiées sur la plateforme?
    • You can manage all your documents from the “Documents Room” of your account. You can follow ongoing services for your documents entrusted to a Checker, your service requests published in the Pool, and service requests you chose not to publish yet.

      This space also allows you to manage the Checkers’ service proposals for your service requests published in the Pool, and the services requests which you directly sent to Checkers.

      If you are a Checker, this space also allows you to manage and monitor the documents you accepted to take charge of.

    • expand_more Qu'est-ce que l'espace de documents privés?
    • Your private documents space is a sub-heading of your Documents Room which gathers the service requests for documents that you do not want to submit to a translator or proofreader (Checker) nor publish in the Pool yet.

    • expand_more Que se passe-t-il quand je clique sur « Soumettre à un Checker »?
    • If you want to select a translator or proofreader (Checker) to take charge of your document, the “Submit to a Checker” button triggers suggestions of relevant Checkers’ profiles matching your document and the service you request.

      You can select one of the suggested profiles or you can choose another profile manually from the Checkers’ search engine by clicking on the link “See more Checkers”.

      The solicited Checker must give you an answer within the next 24 hours. When this period is over, or if the Checker has declined the offer, your document comes back to your private documents’ space, or in the Pool if you have ticked the box “Possible return to the Pool”.

    • expand_more Est-ce qu’un traducteur ou un relecteur (Checker) peut aussi soumettre des demandes de services?
    • Yes, they can. Checkers can use all the functions of the platform, and, just like Seekers, they can solicit other Checkers to proofread or translate their own documents.

    • expand_more Est-ce qu’un Seeker peut proposer des services de traduction ou de relecture?
    • No, they can’t. Only Checkers can offer their services to other members upon verification and validation of their profiles. (Read more about Checkers validation process).

    • expand_more Puis-je soumettre n’importe quel document pour une relecture ou une traduction?
    • Yes, you can. However, for the moment, the document submission function supports PDF, DOC, DOCX and ODT files formats. The types of documents that you can submit are not limited. A list of types of documents can be selected when you submit a service request. But if the type of your document is not listed, you can choose to put it in “Others”.

      We are very concerned about respecting the intellectual property of the authors of documents submitted on seekNcheck. By submitting a document to the platform, you confirm that you have sufficient rights to do so and that the content of this document complies with our Terms of service.

    • expand_more Puis-je soumettre n’importe quel format de documents?
    • For the moment the document submission function for a service request supports PDF, DOC, DOCX and ODT files formats.

    • expand_more Les services de traduction et de relecture sont-ils gratuits?
    • No, they aren’t. These services are charged at the rates determined by the translators or proofreaders (Checkers) that you have selected.

    • expand_more Où puis-je retrouver le document envoyé par le Checker une fois la prise en charge terminée?
    • Once the takeover of your document is finished, the Checker sends you the final document on the platform. You will receive a notification telling you that you have received it, and that you can download it from your Documents Room.