SeekNcheck's FAQs

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  • expand_more ABOUT SEEKNCHECK
    • expand_more What can seekNcheck do for you?
    • SeekNcheck aims at connecting people looking for translation and proofreading services with the best translators and proofreaders able to provide them.
    • expand_more What is a Seeker?
    • A Seeker is a seekNcheck registered member who looks for proofreaders or translators to take charge of their documents.
    • expand_more What is a Checker?
    • A Checker is a seekNcheck registered member who masters the necessary skills to proofread and/or translate in one or several languages documents relating to a specific field or to a variety of areas.
  • expand_more REGISTRATION TO THE PLATEFORM
  • expand_more VALIDATION PROCESS OF TRANSLATORS AND PROOFREADERS (CHECKERS)' PROFILES
  • expand_more THE EXPOSURE OFFERED TO TRANSLATORS AND PROOFREADERS (CHECKERS)
  • expand_more THE CHOICE OFFERED TO SEEKERS
    • expand_more How do you ensure the relevance of the suggested translators and proofreaders (Checkers)’ profiles?
    • The automatic suggestion of translators and proofreaders (Checkers) relies on a set of parameters which calculate the relevance score of the Checkers’ profiles that could best match the required service for the submitted document. This method of calculation relies on two main criteria: The Checkers’ level of expertise in the field of the document, and their level of experience in proofreading or translation for the type of the document (e.g.: scientific paper, literary manuscript, etc.).

      Beyond this matching process between the Checkers’ profiles and the documents, the algorithms which carry out these calculations continuously learn more from the Seekers’ choices so as to refine their suggestions.

    • expand_more What can I do if I am not satisfied with the list of suggested Checkers?
    • The details provided in the service request publication form greatly impact the results of the suggestions made by the platform. Sometimes these suggestions may not seem relevant enough for your document.

      When this happens, you can manually search for the profile that might suit you by clicking “View more Checkers” or using the Checkers search engine.

    • expand_more How can I make sure that a translator or proofreader (Checker) is validated?
    • Non-validated Checkers remain invisible and cannot be suggested by our algorithms. However, partially validated Checkers may be suggested to you. Partially validated Checkers have accepted at least our agreements and undertakings of confidentiality relating to the documents which will be entrusted to them on the platform. They also have provided us with the pieces of evidence necessary to the verification of the information relating to their experience and expertise. You can also check their validation level in their profiles setup “Verifications”.

      Checkers whose profile validation is complete can easily be identified thanks to the visible badge under their profile picture (Learn more about the Checkers validation process).

    • expand_more How can I check a translator or proofreader (Checker)’s experience and expertise?
    • We pay very much attention to the quality and relevance of the profiles that we suggest you. We check the Checkers’ profiles before they become visible to our algorithms and appear in the suggestions and in the Checkers’ search engine. We thus guarantee you the possibility to choose a Checker in all confidence relying on their experience and expertise.

    • expand_more Can I solicit a translator or proofreader (Checker)’s services without going through the automatic suggestions of the platform?
    • Of course, you can. To do this, you can go directly to the Checkers search engine and select the translator or proofreader profile that suits you. You can also, when publishing a service request, click on “Publish in the Pool” to display it in the space of the platform where all Checkers can consult it and offer you their services.

  • expand_more PUBLICATION OF SERVICE REQUESTS
    • expand_more Can I submit a document without being a member of the platform?
    • We are very concerned about respecting the intellectual property of the authors of documents submitted on seekNcheck. In that sense, we must be able to authenticate the users who submit them and therefore reserve this possibility to registered users only.

      We are very concerned about respecting the intellectual property of the authors of documents submitted on seekNcheck. In that sense, we must be able to authenticate the users who submit them and therefore reserve this possibility to registered users only. However, you can try the suggestion of translators and proofreaders for your document before registering.

      The use of the platform's features binds you to our Terms of Service. By submitting a document to the platform, you confirm that you have sufficient rights to do so and that the content of the document complies with our Terms of Service.

    • expand_more How can I submit a service request?
    • To submit a request service, click on the button “Have a document translated or proofread” in the main menu bar of your account or from the home page of the platform. Fill in the form which appears, it allows you to upload your document and provide information about the service you are looking for.

      Once the form completed, you can choose to submit your service request directly to a translator or proofreader (Checker), or publish in the Pool, or keep it in your account if you wish to publish it later.

    • expand_more What is the Pool?
    • The Pool is the space on the seekNcheck platform where all members can post service requests visible to all translators and proofreaders (Checkers). This space is used when someone does not wish to entrust them to any particular Checker but would rather wait to receive service proposals from interested Checkers.

    • expand_more How can I manage the service requests which I published on the platform?
    • You can manage all your documents from the “Documents Room” of your account. You can follow ongoing services for your documents entrusted to a Checker, your service requests published in the Pool, and service requests you chose not to publish yet.

      This space also allows you to manage the Checkers’ service proposals for your service requests published in the Pool, and the services requests which you directly sent to Checkers.

      If you are a Checker, this space also allows you to manage and monitor the documents you accepted to take charge of.

    • expand_more What is the “Private Documents” section in the “Documents Room”?
    • Your private documents space is a sub-heading of your Documents Room which gathers the service requests for documents that you do not want to submit to a translator or proofreader (Checker) nor publish in the Pool yet.

    • expand_more What happens when I click on “Submit to a Checker”?
    • If you want to select a translator or proofreader (Checker) to take charge of your document, the “Submit to a Checker” button triggers suggestions of relevant Checkers’ profiles matching your document and the service you request.

      You can select one of the suggested profiles or you can choose another profile manually from the Checkers’ search engine by clicking on the link “See more Checkers”.

      The solicited Checker must give you an answer within the next 24 hours. When this period is over, or if the Checker has declined the offer, your document comes back to your private documents’ space, or in the Pool if you have ticked the box “Possible return to the Pool”.

    • expand_more Can translators and proofreaders (Checkers) submit documents as well?
    • Yes, they can. Checkers can use all the functions of the platform, and, just like Seekers, they can solicit other Checkers to proofread or translate their own documents.

    • expand_more Can Seekers offer proofreading and translation services?
    • No, they can’t. Only Checkers can offer their services to other members upon verification and validation of their profiles. (Read more about Checkers validation process).

    • expand_more Can I submit whatever document to be proofread or translated?
    • Yes, you can. However, for the moment, the document submission function supports PDF, DOC, DOCX and ODT files formats. The types of documents that you can submit are not limited. A list of types of documents can be selected when you submit a service request. But if the type of your document is not listed, you can choose to put it in “Others”.

      We are very concerned about respecting the intellectual property of the authors of documents submitted on seekNcheck. By submitting a document to the platform, you confirm that you have sufficient rights to do so and that the content of this document complies with our Terms of Service.

    • expand_more Can I submit just any documents’ formats?
    • For the moment the document submission function for a service request supports PDF, DOC, DOCX and ODT files formats.

    • expand_more Are proofreading and translation services free?
    • No, they aren’t. These services are charged at the rates determined by the translators or proofreaders (Checkers) that you have selected.

    • expand_more Where can I find the document sent by the Checker once the service is completed?
    • Once the takeover of your document is finished, the Checker sends you the final document on the platform. You will receive a notification telling you that you have received it, and that you can download it from your Documents Room.